Privacy Policy

Last Updated: January 28, 2026

This Privacy Policy explains how Naultd, LLC d/b/a Neill Anthony Private Chef (“we,” “us,” “our”) collects, uses, and shares information when you visit www.neill-anthony.com (the “Site”), create an account, leave comments, sign up for marketing, or purchase products through our online store.

1. Who We Are

Legal Business Name: Naultd, LLC d/b/a Neill Anthony Private Chef
Business Address: 18 New England Power Rd, Wilmington, VT, 05363-9764, USA
Privacy Contact Email: Graeme@Naulted.com

Note: We may operate and provide services from additional locations (including California). This policy applies regardless of where you access the Site from.

2. Information We Collect

A) Information you provide directly

Depending on how you use the Site, we may collect:

Newsletter signups
– Email address (and any preferences you provide)

Contact forms
– Name, email address, phone number (if provided), and message contents

Account creation/login (WooCommerce)
– Name, email address, password (stored in a hashed/secured form), and account preferences

Purchases/checkout
– Name, email address, phone number (if provided)
– Billing and shipping address
– Order details (items purchased, quantities, pricing, discounts, order history)
– Customer notes (delivery instructions, gift notes, etc.)

Comments (Shop site)
– Comment text, name/display name, and other information you choose to include
– Your comment may be publicly visible depending on settings and where you post it

B) Payment information (PayPal)

We process payments through PayPal (which may allow payments via PayPal balance, bank, or credit/debit card).

– We do not store your full payment card number on our servers.
– PayPal processes your payment information under its own policies.
– We may receive limited information such as payment status, transaction ID, and confirmation details.

C) Information collected automatically (cookies, pixels, analytics)

When you visit the Site, we may automatically collect:

– IP address and approximate location (city/region)
– Device and browser information
– Pages viewed, clicks, time on page, referring URLs
– Store activity signals (e.g., cart/checkout events) where enabled
– Cookies and similar tracking technologies (see Section 6)

3. What We Sell

We currently sell a book through our WooCommerce store. If we add additional products later, this policy will still apply.

4. How We Use Your Information

We use personal information to:

– Operate the Site and provide requested features (accounts, comments, checkout)
– Process orders, payment confirmation, shipping, returns, and customer support
– Send transactional messages (order confirmations, shipping updates, service notices)
– Send marketing communications if you opt in (email, and SMS if/when enabled)
– Measure and improve Site/store performance (analytics)
– Run and evaluate advertising (including conversion tracking and retargeting where enabled)
– Detect and prevent fraud, abuse, or security incidents
– Comply with legal, tax, and accounting obligations
– Enforce our terms and protect our rights

5. How We Share Information

We do not sell personal information for money.

We may share information with:

A) Service providers (processors)

Vendors that help us operate, such as:

– Website hosting and technical infrastructure providers
– WooCommerce/WordPress plugin providers and related services
– PayPal (payment processing)
– Shipping carriers and fulfillment tools (to deliver orders)
– Email service providers (for newsletters and transactional emails)
– Security, fraud prevention, and performance tools

They may access personal information only as needed to provide services to us.

B) Advertising and analytics partners (tracking at launch)

We use tracking tools such as:

– Meta Pixel
– Google Analytics
– TikTok Pixel

These tools may use cookies and similar technologies to collect or receive information from your device to help us:

– Understand Site traffic and usage
– Measure ad performance and conversions
– Build audiences and deliver ads (including retargeting)

See Section 6 and Section 10 for choices and opt-outs.

C) Legal and safety reasons

We may disclose information to comply with law, respond to lawful requests, investigate fraud, or protect rights and safety.

D) Business transfers

If we are involved in a merger, acquisition, restructuring, financing, or sale of assets, personal information may be transferred as part of that transaction.

6. Cookies, Pixels, and Similar Technologies

We use cookies and similar technologies to:

– Enable essential functions (cart, login, checkout)
– Remember preferences
– Analyze performance (Google Analytics)
– Support advertising measurement and targeting (Meta Pixel, TikTok Pixel)

Your choices:

– Control cookies via your browser settings (block/delete cookies).
– Use privacy controls provided by platforms (Meta/TikTok) and Google’s ad settings.
– If a cookie consent banner/preference tool is available on the Site, use it to manage optional cookies.

Blocking cookies may affect features like cart and checkout.

7. Email Marketing

If you opt in to our newsletter, we may send you updates, content, and promotions.

– You can unsubscribe anytime using the link in our emails.
– We may still send non-promotional messages related to orders, your account, or important service notices.

8. SMS Marketing (If/When Enabled)

If we offer SMS and you opt in, you may receive recurring marketing or transactional text messages.

– Consent is not a condition of purchase.
– Message frequency varies.
– Message and data rates may apply.
– Reply STOP to opt out, HELP for help.

We may store opt-in records and messaging activity to operate the program and comply with applicable laws.

9. International Customers and Shipping

We ship orders outside the United States. If you purchase from outside the U.S., your information may be processed in the United States and other locations where our service providers operate. Privacy laws in those locations may differ from your home country.

10. Your Privacy Choices and Rights

A) Marketing opt-outs

– Email: Unsubscribe link in any marketing email.
– SMS (if enabled): Reply STOP.

B) Advertising and analytics opt-outs

You can reduce tracking by:

– Adjusting cookie settings (where available)
– Blocking cookies in your browser
– Using Google and platform-level advertising controls (Meta/TikTok)

C) Global Privacy Control (GPC)

Some browsers support the Global Privacy Control signal. Where required by law, we will treat GPC as a request to opt out of certain cookie-based “sale” or “sharing” activities.

D) California Privacy Rights (CPRA)

If you are a California resident, you may have rights to:

– Know what personal information we collect, use, disclose, and share
– Request deletion (with legal exceptions)
– Request correction of inaccurate info
– Opt out of “selling” or “sharing” (as defined by California law)
– Not be discriminated against for exercising these rights

Do Not Sell or Share: We do not sell personal information for money. However, ad pixels may be considered “sharing” under California law. You can opt out using cookie controls (if available) and browser-based choices as described above.

Submit a request: Email Graeme@Naulted.com with subject line “Privacy Request.” We may verify your identity before processing.

E) UK/EU visitors (GDPR/UK GDPR)

If you are in the UK/EEA, you may have rights to access, correct, delete, object, restrict processing, or request portability of your personal data. Contact Graeme@Naulted.com.

11. Data Retention

We keep personal information only as long as necessary for:

– Order fulfillment and customer support
– Legal, accounting, and tax requirements
– Security and fraud prevention
– Dispute resolution and policy enforcement

12. Security

We use reasonable safeguards to protect personal information. No system is 100% secure.

13. Children’s Privacy

The Site is not intended for children under 13 (and in some regions under 16). We do not knowingly collect personal information from children.

14. Third-Party Links and Embedded Content

The Site may link to or embed content from third parties (including social platforms). Their privacy practices apply to data collected on their services.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the current version.

16. Contact Us

Email: Graeme@Naulted.com
Mail: 18 New England Power Rd, Wilmington, VT, 05363-9764, USA